Professional, efficient and personable


Everything about KASE Care stands for quality, we want to make sure that our staff can offer the very best service in their work, no matter how small the task.

In order to do this, we look at every detail and make sure we perform it to the highest level. From assisting with cleaning and cooking to more sensitive roles working with dementia patients, our staff are consistently professional, friendly and efficient.

Our Promise


 

KASE Care always provides an outstanding level of care and service to each and every one of our clients. We do this by individual matching our carers to our clients, ensuring that we can make the biggest difference possible.

Our Vision


is closely aligned with the NHS 10 Year Plan for England, ensuring that our growth, innovation, and service delivery contribute to the national priorities for health and social care. This alignment is clearly demonstrated in our KASE Care’s 10 Year Plan in line with the “Fit for the Future – NHS 10 Year Health Plan for England”, which details how we will deliver specialist, nursing-led care while supporting system-wide improvements, integration, and innovation across the sector.

The vision is informed by: 

The Dignity Do’s

HIGH QUALITY SERVICES THAT RESPECT PEOPLE’S DIGNITY DO:

1. Have a zero tolerance of all forms of abuse.

6. Respect people’s right to privacy.

2. Support people with the same respect you would want for yourself or your family.

7. Ensure people feel able to complain without fear of retribution.

3. Treat each person as an individual by offering a personalised service.

8. Engage with family members and carers as care partners.

4. Enable people to maintain the maximum level of independence, choice and control.

9. Assist people to maintain confidence and a positive self-esteem.

5. Listen and support people to express their needs and wants.

10. Act to alleviate people’s loneliness and isolation.

Our Values

Integrity


Integrity, transparency and impartiality run deep within the business and our staff ensuring strong foundations to provide a great service.

Inclusivity & Empowerment


It is imperative that your care is focused around your needs, we believe in empowering you to make positive decision about your wellbeing and maintaining your independence.

Public Service


We are committed to providing the best possible service for all. Service delivery runs at the core of our values and vision.

Choice & Respect


 As a business that is focused around family values, we ensure that we treat our customers with the upmost respect and dignity ensuring we meet all their needs and wishes. We understand the importance of choice, so we strive to ensure your choices are heard and realised.

Collaboration and Innovation


We are focused to building long lasting partnerships, working effectively with colleagues and external partners to improve service delivery, safety and wellbeing of our customers.

We continually look at alternative sources to improve the lives of our customers through best practice, innovation and creativity, always looking to improve care and test our own working practices.

Courage and Compassion


Accountability to our service users, partners and colleagues ensures professional legitimacy. Empathy through listening to our customers, responding to their needs, showing a genuine interest in their wellbeing and lives ensures we are always focused on delivering outstanding service.